Your website design is all about creating a positive user experience. And, keeping users on your site is important to the sales cycle. Congratulations if you’ve already put the effort into writing content that clearly speaks to your target audience. Benefit driven copy—including dynamic linking to more information—helps engage your users. They’ll understand what you’re saying and can easily learn more about topics that interest them. (pssst if you haven’t done this yet, get started here and congratulations on taking the first step).
Let Your Users Choose How They’ll Navigate Your Website
So we’ve said it’s a good website copywriting practice to include content links within the text to lead the users to more information and keep them interested in your site. However, you want to avoid losing your audience because of web development decisions—like how the links are opened—that can frustrate your users and make them want to move on.
Once you’ve planned your links on your website, you need to decide if they’ll open in the existing tab or in new windows. While there’s not a lot of information leading to a definitive answer for the question of which way is best, here’s 3 common practices:
Open internal links (those staying on your website) in the existing tab and they can use the back button to return to previous content.
Open external links (those heading to someone else’s website) in a new window and you won’t interrupt the action on your own site.
Give users the option to decide how they’ll open the links because the savvy online navigators know how they want links to appear and can manage it on their own.
When you are planning your website content let your web designer know how you’ve decided to handle internal and external links. If you don’t, the default coding might not give you what you want. (Code that automatically opens links in a new window disables the back button taking the choice away from your user). Avoid forcing them to follow navigation features implemented by you.
Here’s 3 More Reasons To Be Conscious of How You Manage Your Links on Your Website
Looking for feedback about what you’re doing right on your website and how you can improve it? A Tangible Words website content audit and consultationcan help make sure your website is working for you.
Rebuilding Your Website? Get Ready With This Free Website Design Checklist
Make your website content and design process easier for your staff. Use this checklist so you know what your website needs to boost sales BEFORE you start rebuilding your website. It’ll save you time, money and aggravation and guarantee you’ll attract more customers online.
Download this Website Design Checklist and you’ll know: