Client Reviews - Tangible Words

Chuck Elias

CEO & Co-founder 42chat

``Tangible Words is amazing. They’ve helped create and organize our marketing operations (and many sales) processes for reliability and scale. Their macro work project focused on helping to document and define all our processes and I’ve continued to have them as our 'partner of record' as we build out those processes and execute marketing. They’ve had people with different skill sets brought onto and off the project as needed, which is something we could never easily do with individual talent.``

Millman, M.

GHD

The great thing about working with Tangible Words is that they truly are an extension of your team - be it big or small. Working on reconfiguring Hubspot workflows or mapping out your processes - yup we can put someone on that. Need to extend your content team for a while - yes, they can do that. The Tangible Words team are supportive, intelligent and aren't afraid to challenge. They work to understand your business goals, where your pains and gaps are and then become an extension to your team to ensure you get to your goals.

Andrew Faulkner

VP Marketing, Ross Video

``The Tangible Words team have been on our radar for some time. However we had not had occasion to use their comprehensive services until October of last year. We engaged Tangible Words on a 3-month contract to help us add weight to our lead generation engine, initially centred around our Ross Live Season 2 Campaign. Thorough this period, we found TW to be extremely knowledgeable, and extremely attentive. They brought a useful mix of best-in-class practice around Lead Generation and practical HubSpot technical know-how to help us automate the process. I would not hesitate to engage with Alysha and the Tangible Words team in the future or to recommend their services.``

Nikki Bakker

Director of Operations, Edge Factor

We have worked with Tangible Words for over a year now. It has been a very productive year as they have helped us in so many ways. Our migration to HubSpot was an overwhelming task and they made it far more manageable. They have helped us specifically in Marketing, Sales and Support. They have helped us build systems while using HubSpot in ways we couldn't have imagined. Their team is very multifaceted and it has been great to deal with different people in different areas depending on their core expertise. We will continue to work with Tangible Words moving forward but in different ways.
We have had a very successful year of
on-boarding and systems setups.

Joe Barrow

SVP, Business Development, Area9

``Tangible Words helped build and scale our implementation of HubSpot and continue to provide direction and advice to our team regarding inbound best practices. We are seeing the results in terms of new leads, contacts and customers as a result of our relationship with the TW team.``

J.Banerjee,

East Daley Analytics

Tangible Words holds a great deal of knowledge within HubSpot. They were able to automate our marketing and sales process for us and made our small team manage our time better.

Serese Selanders

Founder and CEO, Solusguard

Tangible Words offers a tremendous amount of value. When we started working with them, there was a lot we needed to accomplish in a very short period of time. They knocked it out of the park and exceeded our expectations! Our company is in a radically different place than it was before we started. Tangible Words literally put us all through a HubSpot Bootcamp! Our team’s HubSpot knowledge and skill set has grown considerably. We're so much better off, and what a learning experience!

Ian Cameron

VP of Marketing, FOBI

``Phenomenal Service and Incredible Cost Performance. Tangible Words (TW) were amazing to work with. We were doing both a complete company rebrand (using a different Branding agency), and a Website migration from WordPress to HubSpot, and a complete Website redesign and relaunch. Despite the branding agency being incredibly late with their key deliverables (logo and key messaging didn't arrive until one week before launch), TW came through for us and exceeded our expectations. Given the tight timeframe due to the late arrival of the key deliverables from the branding agency, the initial plan was for a Minimum Viable Product (MVP) that would have just part of the site go live, however, thanks to the hard work of their team and our team working together we managed to launch over 90% of the site on time and on budget. Incredible job guys. Can't thank you enough. Well, actually I can, as we now have to migrate one of our subsidiary websites to the new HubSpot CMS, so I've already asked them to work on that project for us.``

Reed Desroches

County of Grande Prairie

``Tangible Words are very knowledgeable and have great instructors. They took the time to understand our needs and setup the software and lessons around what we needed.``

Alain Tremblay

VP Sales, Aetonix

``HubSpot migration with the Pros! Working with Tangible Words was the best decision we made as we on-boarded to our new HubSpot CRM. They are the pros without a doubt, from their knowledge of the product to the methodology used to teach and deploy. Alysha and Team come prepared and are great at executing. I would recommend Tangible Words to anyone working with HubSpot.``

Peter Kuperman

Hatch Coding

Tangible Words goes above and beyond.
Many times Hatch has completely
refocused our efforts. TW adapted
and quickly changed course to align
with all of our new directions.
By month 5, we grew our ``new contacts
acquired`` by over 800% - an 8X increase
in new contacts.
Our revenue is up 300% in the last 6 weeks
because of this inbound magic. #s talk.

Cathy Bradley

Hastings County

Tangible Words thoroughly discussed the project scope and prior to commencing ensured an understanding of requirements for both parties. The review of content went very well and they provided an in-depth and detailed document from which we could then delegate to our content uploaders as well as address questions, and concerns prior to the final uploading. The SEO and content process provided peace of mind that the end user could easily find and consume the information they were seeking

Alissa Sklar

International Trade Development, GIS Planning

``We were extremely pleased with the marketing assistance we got with Tangible Words. They helped us identify those areas that needed support, devised a game plan that worked and assisted in content creation where needed. Alysha and her team were patient and helpful in guiding us through the steps, answering questions and offering help. I wouldn't hesitate to recommend them!``

Paul Blais

Executive Vice-President, MDB Insight

“Tangible Words transformed our marketing and sales process. In the past year, our new products launched more appropriately and have already significantly increased revenue as well as influenced other revenue lines. Tangible Words was the impetus that helped figure out how to get these products known and moving.``

Chris King

CEO, Quinte Economic Development Commission

``Tangible Words services are 100% professional, timely, proficient, and delivered in accordance with each project's budget. They offer professional short and long-term strategic communications and content marketing planning. We are glad they are part of our marketing team.``

Michael Marini

City of Hamilton

Constant communication, attentive and
timely customer service.
Proper writing for the medium.

Tegan Legge

Haliburton Forest

``The process of re-developing our site was eye opening and made us re-think and revise how we sell ourselves, our policies, procedures, language, etc. We look forward to more positive results as we continue our relationship with Tangible Words who will now provide inbound marketing services and sales leadership.``

Victoria Watts

Pasta Tavola

``The leadership, expertise, and incredible support has made a daunting task of creating a sales tool website delightful as we see our company become the organization we always knew we were but struggled to succinctly communicate.``

Jordan Tidey

Senior Consultant, MDB Insight

“Now everything is tracked and supported, where we used to have to chase leads, now they come to us through a comprehensive system that never lets an opportunity be forgotten.

Our content pipeline is amazing now, one day Tangible Words set up a post on cultural development and shared it to our network. I noticed through our tracking system an individual checking out that post then looking at all of our culture posts, I reached out to them and within two days we had a big contract to speak at a regional conference.”

Jane Lewington

Communications Specialist, Conservation Ontario

``We wanted an external assessment on the words we use to communicate with our key audience and Tangible Words delivered a detailed, solid plan with lots of ideas and advice we can follow up on.``

Mauro Scanga and Ron Vermey

President & VP Sales, Deep Foundations

``We rely on Tangible Words for strategic content advice and expertise to intelligently integrate with our team - and to fulfil our need for marketing coordination and planning.``

Sandy Mark

CEO, Carp Ridge EcoWellness Center

``Tangible Words helped us further develop our value proposition, understand our buyer’s journey, and clarify where to focus our energy for future digital efforts to strategically achieve more efficient and successful results online.``

Sally Bowen

Topsy Farms

``Our online sales have increased 340% as a result of the new SEO website copywriting Tangible Words created for our website. We’re making 3 to 4 times more sales each week!``

Petra Hudakova

Accreditation Canada International

``Tangible Words brought value to our organization even beyond the contracted services of completing our website information architecture and writing our SEO website content.``

Nick Howe

Chief Learning Officer

``Area9 is extremely pleased with the first month’s inbound marketing results obtained from hiring Tangible Words, an inbound marketing growth agency and Hubspot partner. Our goal was to increase website traffic, get more traffic on social media, and obtain better leads. Tangible Words has already delivered this and more in just the first month.``

Cate McPhee

CleanSmart Canada

We love the Tangible Words team. Wouldn't be where we are today without the help of this awesome company!

Ellen Schwartzel

Environmental Commissioner of Ontario

``We hired Tangible Words to bring our communications team together for a Writing for the Web training session. Our team left the group feeling exhilarated and empowered with new knowledge for how to make our messages more engaging.``

Cindy Wilson

Beclawat Manufacturing Inc.

``Tangible Words always goes above and beyond to help our business in ANY way they can. The staff at Tangible Words growth agency are a clear example of under promising and over delivering!``

Samantha Campis

FOBI

``Tangible words helped us set up a new website theme for our domain and subdomain. Communicating our needs with them was easy, either through virtual meetings or by email. They were available to help us and prompt at resolving any problems upon launching the two websites. HubSpot can be a frustrating web design / development platform, but they helped quickly solve the glitches and bugs and make the process easier. Their team is great and I would recommend their services for website development.``

Client Reviews of Tangible Words